Recently, Rumble released a mobile user engagement study that some key data when it comes to the behaviors of consumer mobile engagement. A key point of their data is that there are big differences in how consumers share mobile content depending on the content and the type of device they use.
Interestingly, Android users were shown to be 2 – 3 times more likely to share articles than iOS users. According to Rumble, “Although building a high-performing Android mobile app can be time intensive and expensive the Android market is continuing to grow and now represents more than half of the U.S. smartphone market”. Therefore, those publishers who want to grow their audience and reach will benefit from having an Android presence.
Additionally, if you thought the most used way users share mobile news articles was via Facebook or Twitter, you would be surprised to learn that according to Rumble, email is the top sharing method (76 percent) versus 12% who use Twitter and another 12% who use Facebook. Clearly it is important that marketers support email sharing in their mobile apps.
It was also shown that iPhone users display 3X more likely to share an article than iPad users. Clearly if your mobile model has sharing as fundamental point, your mobile application development plans should start with an Android application and follow with an iPhone application.
Rumble’s findings also show that push notification is a key engagement tool with rates as high as 70 percent of an app’s user base opening the app with just a single push. Clearly this is an excellent tool for continued engagement with your application.
Based on different studies, it is estimated that between 25 percent and 50 percent of people will read this post on a mobile device. Consumers and business professionals have adapted to mobile apps, devices and web sites at a rapid rate, using ‘all things mobile’ to stay connected, find information or just have fun. In a new study from Syniverse, we see just how important mobile has become for businesses.
One of the key findings is that most businesses aren’t handling mobile developments in-house. According to Synivere’s report, a full 77 percent of those surveyed are turning to outside vendors for their expertise on how to succeed in the mobile market.
Furthermore, it this survey, it is found that 92 percent of the business people surveyed believe mobile is ‘important or very important’ to their business and 84 percent ‘plan to incorporate’ mobile into upcoming marketing plans. Additionally, 88 percent say they have a ‘defined’ mobile strategy for future marketing efforts.
Of those who currently have a strategy, around half state that they are in the process of implementing it. However, only 24 percent say that their strategy has been implemented at this point and only about 10 percent say they are currently developing a mobile strategy
Businesses were quick to understand that mobile apps and web sites allow them to prosper in their local markets. Going local deepens the engagement levels of consumers. Syniverse’s data shows that 73 percent of businesses surveyed have included a location-based strategy, which allows them to use geographic profiling to better interact with shoppers.
Mobile devices are rapidly becoming more and more important to the in-store shopping experience. Based on new data from GfK, about a third of people are now using mobile devices to conduct in-store research of products while they are shopping and a surprising 20 percent of those questioned have made a purchase with their mobile device while they were in a retail store.
According to the report, those shopping for consumer electronics and toys are the most likely to use mobile devices while shopping. Additionally data shows that 70 percent of US shoppers are using both online and offline info to make decisions on purchases. 64 percent of those of shoppers choose to go in-store to see and feel the product and 63 percent stated they buy in-store to get the product home sooner.
“The future of shopping is here,” says Kimber Johnson, Managing Director of Vanity Point. “Retailers need accept and embrace their shoppers’ habits and preferences or they will be left behind.”
Mobile Applications and Mobile Web Sites should be part of a unified brand that cuts across all platforms and delivers the information that this new shopper is looking for. Businesses can no longer feel content to sever customers while they are in the store but must cater to them on-line, in the store and everywhere in between.